Newington, CT
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Help & Support

How can we help you?

Find answers to common questions, explore resources, or get in touch with our team.

Get in touch

Multiple ways to reach our team depending on your needs.

Email Support

Get help via email within 24 hours during business days.

support@northboundsystems.com

Phone Support

Speak directly with our team for urgent issues.

(860) 966-7758

Schedule a Call

Book a consultation to discuss your project or questions.

Book via contact form

FAQ

Questions? We've got answers

Everything you need to know about working with Northbound Systems.

Every project is unique, so we provide customized quotes based on your specific needs. After our initial consultation, we'll give you a detailed estimate that breaks down costs by feature and timeline. For simple website design & development, prices typically start at $250/mo. For more complex custom software, prices range from $1,500/mo to $8,000/mo depending on scope and requirements.

Timeline depends on project scope, but most custom applications take 2-8 months from kickoff to launch. We break projects into phases with regular deliverables, so you'll see progress throughout. Rush timelines are available for an additional fee.

We select the best technology stack for your specific needs. Our team specializes in modern web technologies like React, Node.js, Python, and cloud platforms like AWS and Cloudflare. We prioritize proven, maintainable technologies over trendy solutions.

Yes. We offer flexible support and maintenance plans to keep your software running smoothly. This includes bug fixes, security updates, performance monitoring, and feature enhancements. We'll never leave you stranded.

Absolutely. Most recently, we migrated a Lotus DB application to the cloud, preserving all of the data. In addition, we integrated with Quickbooks and Authorize.net. We specialize in building software that works with your current tools, whether that's accounting software, CRMs, databases, or legacy systems. We'll create seamless connections between your new solution and existing workflows.

We work with a variety of local businesses including manufacturing, distribution, professional services, healthcare, and retail. Our expertise is in understanding business processes and building software that solves real operational challenges.

We follow an agile, collaborative approach. You'll have a dedicated point of contact, regular check-ins, and access to staging environments to test features as we build. We prioritize transparency and keeping you involved without overwhelming you.

Yes. We build native mobile apps for iOS and Android, as well as responsive web applications that work beautifully on any device. We'll help you determine the best approach based on your users' needs and budget.

Helpful resources

Learn more about our approach, process, and past work.

Project Process

Learn about our development process from discovery to launch.

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Client Stories

See how we've helped other businesses solve similar challenges.

View Case Studies

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